Política de frete

Thank you for shopping with FamiBeach. We want your order to arrive safely and as quickly as possible.

Order Processing

Orders are typically processed and prepared for shipment within 1–2 business days after payment is confirmed.

Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During holidays, promotions, or periods of unusually high order volume, processing may take slightly longer.

Shipping Rates & Delivery Times

Available shipping methods, rates, and estimated delivery times are displayed at checkout based on your delivery address.

Delivery estimates begin after your order has been processed and shipped. Carrier transit times are estimates and may occasionally be affected by weather, holidays, carrier delays, or other circumstances outside of FamiBeach’s control.

Order Tracking

Once your order ships, you will receive a shipping confirmation with tracking information at the email address provided during checkout.

Please allow some time for the carrier’s tracking system to update after receiving your tracking number.

Shipping Address

Please verify your shipping address carefully before completing your order.

If you notice an error after placing an order, contact us as soon as possible at contact@famibeach.com. We will make every effort to update the address before shipment, but we cannot guarantee changes once an order has been processed or transferred to the carrier.

International Orders

FamiBeach ships to select international destinations.

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges, when applicable, are determined by local authorities and are not included in the product price unless specifically stated at checkout.

International delivery times may vary due to customs processing.

Lost, Delayed, or Damaged Packages

If your tracking information shows an unusual delay or your package arrives damaged, please contact us at contact@famibeach.com and include your order number.

We will work with you and the shipping carrier to help resolve the issue.

If an item arrives damaged, defective, or incorrect, please contact us promptly and include photographs when possible.

Questions?

For questions about shipping or an existing order, contact us at:

contact@famibeach.com

Thank you for choosing FamiBeach.